Refund policy

We have a 15-day return or exchange policy, which means you have 15 days after receiving your item to request a return or exchange. 

To be eligible for a return or exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging and sanitary sticker still attached (for bikini bottoms). It MUST be free from any stains, odors, hairs, or damage of any kind. 

To start a return or exchange, you can contact us at waterlilybikinis@gmail.com.

We will give you instructions on how to complete the return/exchange. 

If approved and requesting a refund, then your refund will be initiated and can take up to 10 days from your payment institution. 

You can always contact us for any returner exchange question at waterlilybikinis@gmail.com.

Exceptions / non-returnable items
Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.